PRIVACY POLICY

Last Updated: August 31, 2026

Hidden Assistance LLC ("Hidden Assistance", "Company", "We", "Us", or "Our") operates under the brand name Hidden Assistance and operates the website https://www.hiddenassist.com/ (the "Service").

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

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Company Information

Hidden Assistance, LLC

23890 Copper Hill Drive #176
Valencia, CA 91354

Email: admin@hiddenassist.com
Phone: (888) 704-6491

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Information We Collect

We may collect the following types of information:

Personal Data

Name

Email address

Phone number

Billing information

Account information

Any information submitted through website forms

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Usage Data

We may automatically collect:

IP address

Browser type and version

Pages visited

Time and date of visits

Device identifiers

Mobile device information

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SMS Communications & Consent

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Hidden Assistance, LLC may send SMS text messages to individuals who have affirmatively consented to receive SMS communications.

For this SMS program, the sole method of opting in is through the SMS consent feature within the Hidden Assistance website Chat Widget.

To opt in, a visitor must voluntarily provide their mobile phone number through the Chat Widget and affirmatively consent to receive SMS messages. SMS consent is not automatically provided by visiting the website, submitting a general website form, contacting us by phone, or purchasing our products or services.

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Types of SMS Messages You May Receive:

Appointment confirmations and reminders

Account notifications

Service updates

Customer support responses

Promotional or marketing messages (if opted in)

Message frequency may vary.
Message and data rates may apply.
Consent is not a condition of purchase.

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Opt-Out Instructions:

You may opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

You may also contact us at admin@hiddenassist.com or (888) 704-6491.

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Mobile Information Sharing Policy

Hidden Assistance respects your privacy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All mobile opt-in data and SMS consent records will not be shared, sold, rented, or disclosed to third parties for their marketing purposes.

Information may be shared with trusted service providers (such as CRM systems, hosting providers, or messaging platforms) strictly for business operations and service delivery purposes. These providers are contractually required to protect your information.

SMS consent is not shared with third parties for marketing purposes.

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Use of Your Information

We use your information to:

Provide and maintain our services

Manage accounts

Process transactions

Provide customer support

Send service-related communications

Send marketing communications (if consent provided)

Improve website performance and user experience

Comply with legal obligations

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Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze website usage.

You may disable cookies in your browser settings, though some features may not function properly.

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Retention of Data

We retain personal data only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce agreements

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Transfer of Data

Your information may be processed outside your state or country. By submitting your information, you consent to such transfers.

We take reasonable steps to ensure appropriate data security protections are in place.

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Disclosure of Information

We may disclose information:

In connection with business transfers

To comply with legal obligations

To protect our rights or property

To prevent fraud or illegal activity

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Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

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Children's Privacy

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from anyone under 18. If we become aware that such data has been collected, we will take steps to delete it.

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Links to Third-Party Websites

We are not responsible for the privacy practices of third-party websites linked from our Service.

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Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

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Contact Us

If you have any questions about this Privacy Policy, you may contact us:

Email: admin@hiddenassist.com
Phone: (888) 704-6491